Woman says she was forced to give up her wedding dress, and now she’s suing the store for $25,000
A bride from NSW is suing a store after she was told she had to hand over a $25 dress she bought at a consignment sale.
The dress, a black lace frock with a yellow flower embroidered across the bodice, was on sale for $250 at Hanover Consignments in Stillgoode in Kingsmead, near Newcastle.
“I told them I could not get it back and they refused to return it,” she said.
“So I gave up the dress.” “
The bride is seeking $25.5, alleging the store breached her contract by not returning the dress. “
So I gave up the dress.”
The bride is seeking $25.5, alleging the store breached her contract by not returning the dress.
“When they told me they couldn’t refund me I was in tears,” she told 7.30.
“And I cried so much.
I didn’t know how I would pay for it.”
Hanover consigns says it will not return the dresses for the time being Ms Rielly said she went into debt of $500 after she had not received the dress since the store returned it.
“This was my first consignment and I was really upset,” she added.
“It was a dress I’d bought for a friend of mine, and I wanted to spend a few days with it.”
The store has also said it is investigating the case.
“We are currently in the process of an internal investigation, and we will not be able to comment further,” a spokeswoman for Hanover said.
The store’s co-owner, Chris Cawley, said the company was committed to refunding all customers who have bought from Hanover for the past two years.
“Customers who have purchased from Hanworth since the commencement of this dispute are entitled to receive a full refund on any purchase of any goods purchased by Hanworth,” he said.